About The Fire Crew Loyalty Program
Rise through the ranks and get rewarded! Members get 1 point for every $1 spent on food. Everytime you reach a new rank, you receive a reward. Plus, there are tons of other member-only benefits like free a birthday dinner and a free appetizer just for signing up!
Ranks & Rewards
| 25 Points
|| Free Dessert (up to $6.00)
| 75 Points
|| $10 Gift Card
| 150 Points
|| Free Entree (up to $13.00)
| 250 Points
|| Free T-shirt
| 400 Points
|| $25 Gift Card
| 600 Points
|| Battalion Chief
|| Dinner for 2 (up to $35.00)
| 900 Points
|| Deputy Chief
|| $50 Gift Card
| 1,500 Points
|| Fire Chief
|| Picture memorialized on "Chief's Wall", $100 gift card, and Fire Crew bragging rights
Other Fire Crew Member Benefits
- Free appetizer when you join the crew
- Free Birthday Dinner - All members are entitled to a free dinner up to $12.00 during the month of their birthday
- Crew Members' kids eat free every Monday(Kids 12 and under)
How To Sign Up
- Visit either our Shockoe Bottom or Short Pump location
- Tell your server/bartender you want to join the crew
- Register your card online
- Start earning rewards!
- Points can only be earned on food and retail purchases (excluding gift card purchases).
- Your phone number can be used to look up your card number if you don't have your card with you.
- Fire crew cards are also gift cards. All gift card rewards will automatically be loaded to your card and can be used at any time. You can add additional money to your card at anytime too.
- Points cannot be earned for gift card purchases BUT WILL be earned when paying with a gift card.
- Points can only be earned and redeemed at the Shockoe Bottom and Short Pump locations. The program is not available at our Ashland location at this time.
- A maximum of 100 points can be earned each day.